Customer Metrics Blog

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blog post It’s the impact that matters!
Expert posts, Customer centricity

It’s the impact that matters!

“Mirror, mirror on the wall, who is the fairest of them all?” That’s what we sometimes ask ourselves, don’t we? Where do we stand in other people’s eyes? After all, we know that the impact we make on others is crucial when it comes to how popular we are. Only a few rationalists amongst us would deny that beauty plays a very important role, yet nobody can deny that relevance and meaningfulness are vital too.

8. Oktober 2024·8min

All posts

blog post It’s the impact that matters!
Expert posts, Customer centricity

It’s the impact that matters!

8. Oktober 2024·8min
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blog post Lead to focus on your customers!
Expert posts, Customer centricity

Lead to focus on your customers!

29. September 2024·8min
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blog post What is CLV?
What is?, Customer centricity

What is CLV?

11. Dezember 2023·10min
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blog post What is customer satisfaction?
What is?, Customer centricity

What is customer satisfaction?

16. November 2023·4min
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blog post Customer centricity as a catalyst for success
Expert posts, Customer centricity

Customer centricity as a catalyst for success

3. Oktober 2023·4min
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blog post What is BX?test
What is?, Customer centricity

What is BX?

20. September 2023·5min
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blog post What is a customer journey?
What is?, Customer centricity

What is a customer journey?

25. Juli 2023·5min
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blog post What is UX?
What is?, Customer centricity

What is UX?

12. Juli 2023·5min
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blog post Learnings from strong and weak sectors
Expert posts, Customer centricity

Learnings from strong and weak sectors

28. Juni 2023·4min
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blog post What is CX?
What is?, Customer centricity

What is CX?

12. Juni 2023·5min
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blog post What is the ROI for customer centricity?
What is?, Customer centricity

What is the ROI for customer centricity?

30. Mai 2023·6min
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blog post What is the NPS?
What is?, Customer centricity

What is the NPS?

23. Mai 2023·5min
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blog post Customer centricity sector study: how companies focus on their customers
Customer centricity

Customer centricity sector study: how companies focus on their customers

14. Mai 2023·3min
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blog post Media release: Customer Metrics launches Custopia
Press, Customer centricity

Media release: Customer Metrics launches Custopia

12. Mai 2023·2min
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blog post Custopia: increase your company’s customer centricity
Customer centricity

Custopia: increase your company’s customer centricity

11. Mai 2023·6min
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blog post CI-Score: measuring customer centricity from the customers’ perspective
Customer centricity

CI-Score: measuring customer centricity from the customers’ perspective

9. März 2023·4min
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blog post CC-Score: the indicator of customer centricity within companies
Customer centricity

CC-Score: the indicator of customer centricity within companies

22. Januar 2023·6min
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