Rate the customer centricity of companies
Custopia shows how well a company is aligning with their customers. Join in and rate companies you know to show them where they can improve.
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About Custopia
The customer impact score measures the customer centricity experienced by customers. This indicator shows the real perceived customer centricity of the company. It forms the counterpart to the Customer Centricity Score to measure 360 degrees of customer centricity. If both indicators are compared, the result is the Customer Centricity Radar.
