What is Custopia?

Custopia shows how well a company is aligning with their customers. Create a profile and find out where they can improve.

Interested? Order our brochure now.

Custopia is a platform of Customer Metrics AG. Custopia comprises the two measurement methods CC-Score and CI-Score - they are the world's first models for measuring customer centricity that have been empirically developed and proven. Customer Metrics AG was founded as a spin-off of the Lucerne University of Applied Sciences and Arts.

Companies that use Custopia

Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/40a19bdb1f6a1c03b8eabff1ae459f8788d8c414-257x200.svg
Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/2f78124f7a7ef48e8ab98ab86049eaa3aee1b529-259x200.svg
Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/1ccc0ca64c95ca462b887d6021661f3fc466e0a0-258x200.svg
Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/2a29b8ebefe0699561b7b56be6c17e6bb5372aaa-259x200.png
Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/ee5c5ac8fa29f4999fcc763e7180fc6964cc1192-257x200.svg

The Founders

Custopia Gründer Customer Metrics Founder

Prof. Jan-Erik Baars

Managing Partner and Professor at HSLU

Custopia Gründer Customer Metrics Founder

Prof. Dr. Dominik Georgi

Managing Partner and Professor at HSLU

Custopia Gründer Customer Metrics Founder

Luc Holzach

Managing Partner

Custopia Gründer Customer Metrics Founder

Benno Maggi

Managing Partner


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