What is Custopia?

Custopia shows how well a company is aligning with their customers. Create a profile and find out where they can improve.

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Custopia is a platform of Customer Metrics AG. Custopia comprises the two measurement methods CC-Score and CI-Score - they are the world's first models for measuring customer centricity that have been empirically developed and proven. Customer Metrics AG was founded as a spin-off of the Lucerne University of Applied Sciences and Arts.